GP
Customer Support Specialist
GuestPMS Budapest 450 000 - 650 000 Ft/hó Teljes munkaidő · Távmunka 1 napja kiadva Jelentkezési határidő 2026. júl. 20.
SupportSaaSRemote
A pozícióról
Help our hosts and hotel partners get the most out of GuestPMS. You'll be the friendly voice that solves problems and builds long-term customer trust.
Feladatok
- Respond to customer inquiries via chat and email
- Troubleshoot product issues and escalate when needed
- Maintain our help center and FAQ content
- Collect and relay customer feedback to product team
Elvárások
- 1+ years in customer support, ideally SaaS
- Excellent written communication in Hungarian and English
- Patient, empathetic, detail-oriented
Juttatások
- Remote-first
- Home office stipend
- Quarterly team retreats
A cégről GuestPMS
GuestPMS helps hosts and small hotel chains automate check-in, billing, and guest communication. We're remote-friendly and obsessed with customer happiness.
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